Lyft is facing 17 new lawsuits claiming it failed to protect users from assault. One passenger, who alleges she was sexually assaulted by her driver, said he told her after: 'Remember, I know where you live ... I doubt you'll want any trouble, right?'
The San Francisco-based ridesharing company Lyft is facing 17 new lawsuits brought by users of its service from around the country, who claim the company failed to protect passengers and drivers from physical and sexual assault.
"She quickly began abusing me verbally and physically," Grant said."She was really violent with me while I was driving. She cursed at me and punched at my head and my face and back." "While safety incidents on our platform are incredibly rare, we realize that even one is too many. Our goal is to make every Lyft ride as safe as possible, and we will continue to take action and invest in technology, policies and partnerships to do so," the spokesperson said.
All of the drivers and passengers said Lyft did practically nothing to help them after they reported their assaults, other than telling them they were sorry for their experience and that they would suspend the account of the driver or passenger who assaulted them. Two drivers said Lyft offered them a few hundred dollars after they reported their assaults, but did not follow up with them afterward.
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