New car quality took a nosedive this year.
Buying a new car has arguably never been worse than it has been in recent months. Not only has the disrupted global supply chain made vehicles near impossible to find, but skyrocketing demand has seen prices climb. According to, there’s now yet another reason to be frustrated with the current car market. J.D. Power reports that new car quality dropped significantly during the past year, with 2022 now representing the single worst period in the study’s 36-year history.
According to the report, new-vehicle quality declined by 11 percent in 2022. The average number of problems per 100 vehicles sold increased by 18 points, up from 162 points in 2021 to a staggering 180 points in 2022. The 2022 J.D. Power Initial Quality Study is based on more than 80,000 survey responses provided by customers within 90 days of purchasing their new vehicles. New for 2020, the survey features a range of 223 questions that look to suss out specific trouble areas for customers.
“The worst we ever saw was 3 percent year over year,” director of global automotive at J.D. Power David Amodeo told . “That’s just massive! I didn’t have an appreciation for all of the challenges that everybody was going through until we saw the data and synthesized it.”
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