New AI tech helping deaf community experience communication in whole new way

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New AI tech helping deaf community experience communication in whole new way
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In November of 2022, British-based software introduced Justin Osmond to 'XRAI Glass,' an AI program that transcribed conversations in real time for deaf and hard-of-hearing people.

SALT LAKE CITY — Justin Osmond grinned broadly as he sat across from Dan Scarfe in November 2022, so excited to try Scarfe's new technology that he couldn't sleep the night before, he said.As part of its soft launch, the British-based software company introduced him to "XRAI Glass," an artificial intelligence program that transcribes conversations in real-time for deaf and hard-of-hearing people.

As a member of the musically talented Osmond family — Justin Osmond is the son of Merrill Osmond, lead singer of The Osmonds and The Osmond Brothers — he noted how having hearing loss would sometimes disconnect him from his loved ones. Imagine what it's going to be like a year or two, three years from now with how fast technology is going. They're just absolutely incredible.The November 2022 soft launch campaign introduced Scarfe's XRAI program to a couple of individuals — including Osmond — to showcase its abilities. Osmond himself, acting as an ambassador for several hearing products and CEO and founder of theteam, was a key figure in XRAI's launch.

Assisting people who are deaf or hard of hearing is just the beginning of XRAI's plans. The glasses can also act as a translation device. XRAI can transcribe in 76 different languages and 140 different dialects, Scarfe added. "I go to a lot of underdeveloped countries, and I don't know Spanish very well — I put on and I'll change the setting to transcribe it into Spanish," Osmond said. "And I put these on, and I start speaking, and then when they start speaking in Spanish, it pops up in English — I can literally understand what they're saying in Spanish."

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