Will Shanklin has been writing about gadgets, tech and their impact on humanity since 2011. Before joining Engadget, he spent five years creating and leading the mobile technology section for New Atlas. His work has also appeared on SlashGear, TechRadar, Digital Trends, AppleInsider, Android Central, HuffPost and others.
Gizmodo that the initiative will task one of the company’s cloud-based AI models with analyzing appeals hearing transcripts and suggesting whether cases should be approved. Welcome to the future, where a robot weighs in on whether you get the government money you requested.in June that the AI model, trained on the state’s unemployment law and policies, will analyze transcripts of virtual appeals hearings.
It replaces the current Nevada Department of Employment, Training and Rehabilitation process, which averages three hours for a real-life human to complete. Carl Stanfield, DETR’s IT administrator, told the) can rule within five minutes. “The time saving is pretty phenomenal,” Stanfield said. It’s easy to understand why Nevada would be eager to lean on the emerging tech. As recently as June, the state reportedly had a backlog of over 10,000 unprocessed appeals, about 1,500 of which were left over from the pandemic. And if the tech’s reviews are accurate — or the human reviewers catch its mistakes — it could be an enormous timesaver.
However, there could be psychological pressure for the employees reviewing the cases to rubber-stamp the AI’s conclusions.
One Nevada politician put it a bit more bluntly. “Are we out of our ever-loving minds?” NV state senator Skip Daly said to thethis summer. “I’m just dubious of the whole concept of overreliance on algorithms and computers. I hope that we are cautious about it, and think before we just say, ‘We got to be faster or better than the next guy.’”
Nevada The Nevada Independent Gizmodo Nevada Backlog Carl Stanfield Unemployment DETR
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