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Jake’s carers should be trained to safely defuse a situation like this.ALEXANDRA BLUCHER: A support worker named Mark Hutton approaches Jake.JAKE: You broke my arm! You broke my arm.MARK HUTTON: Stop being a fucking idiot. I told you to settle down.ALEXANDRA BLUCHER: Former ESS support worker Taniela Tangulu was in the house that day.TANIELA TANGULU, FORMER ESS WORKER: Just in shock to be honest. S I'd been working for Evolution for a couple of years.
TANIELA TANGULU: I am very disappointed with how this whole thing was dealt with. Mark should have obviously have been disciplined and let go from the job. KEITH MCVILLY: It shocks me that an organisation that's in the security business is now being asked to provide therapeutic supports to people with disabilities.
ALEXANDRA BLUCHER: Thirteen months after Jake's arm was broken, Mark Hutton was involved in another incident after an ESS client tried to attack him.He was sacked and charged but later acquitted of assault, as the court couldn't be satisfied beyond a reasonable doubt of his guilt.CAMERON HOWELLS: There were times when wrestling moves were used by security guards.
CAMERON HOWELLS: A restraint is never meant to be used on a participant ever, it is the last single resort, if that participant is in a life-or-death situation. Verbal redirection is always the option. They first cared for Jessica, who’s been diagnosed with ADHD and autism spectrum disorder, when she was eight months old.THERESE LINAREJOS: A lot of conversations with Jessica were that she was being held down, that she was being punched, that she was being slapped.ALEXANDRA BLUCHER: They say, at times, the ESS homes where Jessica lived were filthy.
NATALIE MUMFORD: When she is in something called an escalation, she may attack people, attack staff, attack herself, so there was all sorts of restraints that were used towards Jessica, a lot of it was deemed to keep her safe.We never used the word restraint. It was always redirection. I was pulled into a meeting because I didn't do a restraint. I said, I didn't think we were allowed to restrain young people.
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