NCC investigating online tyre supplier after non-delivery of paid-for goods | The Citizen

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NCC investigating online tyre supplier after non-delivery of paid-for goods | The Citizen
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Clients who lost thousands of rands also taking action against company.

Thousands of rands allegedly swindled in online transactions, months gone without tyre orders being delivered and no response from the supplier to a growing list of angry customers. This is the saga of Tyres.co.za – an online-based “tyre supplier” – being probed by the National Consumer Commission . The catalogue of complaints against Tyres.co.za and its founder and CEO Thomas Rundle has grown so long, customers have taken to social media to express their frustration.

Gibb plans to lay a criminal complaint of fraud against Rundle, if tyres he ordered almost four months ago are not delivered by today. It all began when Gibb ordered a set of tyres from Tyres.co.za in March. What followed, he said, were many excuses from Rundle. “At some stage he promised to source the tyres from a Cape Town company, which turned out to be a courier. He is not interested in paying back my money, which I transferred via my credit card.

“COD [cash on delivery] tomorrow, worst case 31 May 2022, will do payment today, was how the CEO promised.”Another client said: “I purchased six BF Goodrich tyres from Tyres.co.za on 17 March 2022. Since then, nothing has been delivered other than one excuse after another. Every communication is just another promise for payment ‘tomorrow’.”

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