Navigating health care: How those with chronic conditions and disabilities can find tailored support

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Navigating health care: How those with chronic conditions and disabilities can find tailored support
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Dual-eligible individuals -- those who qualify for both Medicare and Medicaid -- often face complex health needs and barriers to accessing care.

This combination of photos taken Monday, Oct. 21, 2024, shows Democratic presidential nominee Vice President Kamala Harris speaking during a town hall in Malvern, Pa., left, and Republican presidential nominee former President Donald Trump delivering remarks on Hurricane Helene in Swannanoa, N.C..

People who deal with chronic conditions or disabilities can often find it difficult to navigate the health care system. Unfortunately, they often have lower incomes, as well, which can exacerbate hurdles they face. “Our goal is to be more than just a health plan; we strive to be a support system and an advocate for our members,” said Cole.

He said that it means there are fewer hoops to jump through to receive referrals or approvals for certain treatments. It makes the process of accessing care quicker and more efficient. For someone looking to take charge of their health, these programs can be a tremendous help. They focus on preventive care and overall health. That can mean the potential for avoiding more serious health problems down the road.

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