This article explores the four states of distress individuals may experience after a negative event and provides guidance on how to offer effective comfort and support. It emphasizes understanding the person's emotional state and tailoring assistance accordingly, ranging from empathetic listening to problem-solving.
Strategies to comfort someone include listening empathetically and identifying action steps, among others.
When a friend or loved one has something bad happen to them, what should you do to help them feel better? This question can be difficult to answer because people have different personalities and want different things at different times: empathy, problem-solving,The key distinction we draw here is that when something bad happens to you, at first you may not yet comprehend what’s happening. Then you may feel bad but not yet want those emotions to go away.
When we’re feeling strong negative emotions we may actually want to be feeling them. For instance, if someone we love dies, we likely will want to be sad about it for some period of time. Or if we are betrayed, we may well want to stay angry at the person for a while because we feel thatyour friend whose home was wrecked is feeling highly anxious about the expensive damages and furiously angry at the person whom they let stay there while they were gone.
Since people really do differ in their preferred ways to be comforted , it's really important at this stage to use your knowledge of the person to figure out how to best comfort them. If you don't know, you can simply ask them how you can help them feel better, and then suggest options that they can choose from.When we’re feeling intensely bad, it’s often both difficult and unappealing to problem-solve.
EMPATHY COMFORT STRESS PROBLEM-SOLVING SUPPORT
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