Her daughter had to board the plane without her
A mum was left in tears after she was banned from boarding a Ryanair flight due to a passport issue. Rachael Delaney was denied entry on a flight to Majorca after a staff member wrongly interpreted new Brexit rules.
Rachael had decided to take her 17-year-old daughter to the Spanish destination for a post-exams getaway with On the Beach. Several days before they were due to depart the West Yorkshire mum checked in online with their passport details and printed out all required papers. She added: "My passport doesn't run out until May next year. He kept going on about the ten year rule." The member of staff asked Rachael to stand aside while he dealt with other customers, before telling her to leave once they'd all boarded, she alleges.
"They got me onto the Manchester flight later on that evening and I joined my daughter about midnight that night, rather than 10am. Jet2 saved the day. I was so so grateful for it."
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Gemma Collins looks slimmer than ever as she shows off hair transformationGEMMA Collins has continued to transform her look with a fresh hair-do. The former TOWIE star, 41, has already wowed fans with her three stone weight loss and is now adding fresh length to her plat…
Read more »
She-Hulk: Attorney at Law: meet the full castHave you been loving She-Hulk so far? Meet the full cast here
Read more »
Bryce Dallas Howard Says She Was Paid 'So Much Less' Than Chris Pratt for Jurassic World'I was at a great disadvantage'
Read more »