Butlin's says it has strict cleaning policies in place and treatment for preventing bedbugs.
A mother who cut short her family break to Butlins after finding a bedbug infestation says she "had to leave".
Ms Horgan said Butlin's had also refused to compensate the family for items they said had to be thrown away.A Butlin's spokesperson said: "We're very sorry to hear about Rebecca and her family's recent experience on resort. Earlier this month, pest control company Rentokil said it had seen a 65% increase in cases of bedbugs in the UK in the second quarter of 2023, compared with a year earlier.
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