It's the biggest investment most people make, but in the 'buyer beware' market, what you see is not always what you get, as these people found out.
About six weeks after moving in, Jade noticed a wet patch in the bedroom ceiling. The upstairs bathroom was leaking.An examination by another builder, who did not construct the house, found the ensuite, downstairs bathroom and bedroom needed to be repaired; the toilet, laundry and entry needed tiles replaced; the shed had water damage; and the upstairs patio was leaking.
"We were always advised that there's no hope in doing that because basically all of the clauses in the contract that they have you sign relieve them of any responsibility if defects are found that they haven't noted in their report," she said. "They almost get to the point of being physically aggressive with me because they don't believe what I've suggested, or my interpretation of the problem," he said.
He repeatedly offered to meet Ms Archer and sent her examples of sales where so-called minor defects had cost buyers hundreds of thousands of dollars to remedy but was "disappointed" by her department's response. "I can't understand why we haven't got accreditation for one of the most important transactions you're ever going to take part with in your life," Mr O'Halloran said.
He said he had been in a situation several times where he inspected a house that had already been seen by another inspector. Upon unearthing defects that could cost hundreds of thousands of dollars to fix, he said he had been criticised by some real estate agents."I've been told over the phone that I've overstepped the mark," he said.
Because the vendors have no legal duty to disclose anything, the onus is on purchasers to identify red flags.
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