Residents in this second-class town can now call 911 to connect with local responders in case of emergency
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Presented as the country’s first facility with “next generation” 911 technology, residents in this second-class municipality can now directly call for help via the 911 hotline, where local responders at the command center are available 24/7 to address their concerns. Soriano said NGA 911’s technology features “enhanced emergency response, improved location accuracy, enhanced coordination and collaboration, integration of surveillance systems, and access to real-time reports,” upgrading their town’s disaster risk reduction and management .
“It’s a huge help because there are remote areas in our place where the signal doesn’t reach, and the only way to get signal is through satellite,” Nicolas Espiritu, one of the center’s 911 call supervisors, told Rappler in Filipino. SECURITY. The center also handles the centralized operations of the town’s CCTV systems, monitoring peace and security in roads and streets in every connected barangay. Photo by: Lance Arevada
“With this 911 innovation, since our community only needs to memorize three numbers, the transfer of information from the incident and caller to the responder has been faster,” he said.
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