A mother says American Airlines “kidnapped” her 'terrified' 8-year-old son by neglecting to inform her about an overnight delay and failing to provide him with proper meals.
A mother says American Airlines “kidnapped” her 8-year-old son, who has health issues and was traveling as a minor, by neglecting to inform her about an overnight delay, failing to provide him with proper meals, and being uninformed about unaccompanied minor policies.
“The children were kept in our dedicated unaccompanied minor room where they were kept safe and comfortable in the care of American Airlines personnel at all times,” an airline spokesperson tells Yahoo Lifestyle. “They departed to Portland on Saturday morning. Our team is in the process of reaching out to the families involved and sincerely apologizes for this travel experience.”
KATU reported that every child in group has neurofibromatosis, which is a genetic disorder that causes tumors to form on nerve tissue. According to the channel, all nine children were at a camp for “kids with the condition.”“He called me while they were stuck on the tarmac, terrified that he was never coming home and that he was never going to see me again, and begging me to go to North Carolina and pick him up and bring him home,” she told the channel.
Kelley Phillips, a child in the group, told KATU that they were denied access to their medication after the airline checked their carry-on bags. She added that they weren’t even fed proper meals — which they need to take their medication.
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