... clients express gratitude without actually saying the words “thank you.” It seems that their gratitude deserves a response, but “you’re welcome” feels awkward.
DEAR MISS MANNERS: I work in a customer service role. I often have people thank me, and I know the appropriate response is “You’re welcome.”
However, I often have clients express gratitude without actually saying the words “thank you.” For example: “I appreciate your assistance with this.” It seems that their gratitude deserves a response, but “you’re welcome” feels awkward. Is that the appropriate response? Am I just overthinking this? GENTLE READER: Yes, you are. But as you are paying attention to the wording, rather than simply completing a rote exchange, you can vary your response. For example: “I was happy to be of assistance.”
Of course, you could reply to all such remarks with “No problem,” but that annoys many people. And “My pleasure” annoys Miss Manners.
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Miss Manners: How do I tell my friends I don’t want to talk to them?Advice from Judith Martin, Nicholas Ivor Martin and Jacobina Martin.
Read more »
Miss Manners: Even a good listener doesn’t always have the energy to lend an ear... there are times when my personal medical issues take all of my time and energy and the troubles of others would exhaust my emotional resources.
Read more »
Miss Manners: Was I wrong to wear black to the wedding?Plus: If nobody will talk about other people’s misfortune, how am I supposed to find out the bad news?
Read more »
| Miss Manners: No one tells me when bad things happenLetter writer is frustrated hearing, “It’s not my story to tell” when inquiring about struggling friends.
Read more »
Thank God for Oklahoma’s Ryan WaltersOn Sept. 5, Oklahoma’s state superintendent of public instruction, Ryan Walters, announced a new partnership between the Sooner State’s public school system and PragerU.
Read more »
Your Home Will Thank You For Checking Out These 56 Genius ProductsTime to stop ignoring that spaghetti dinner carpet stain and spray some Folex on it.
Read more »