Residents unlawfully charged about $144m in fees on services such as licence renewals, car registrations and fine repayments since 2016, minister says
New South Wales government agencies have illegally charged people fees for services such as licence renewals, car registrations and fine repayments since 2016.New South Wales government agencies have illegally charged people fees for services such as licence renewals, car registrations and fine repayments since 2016.
NSW Treasury had directed the agencies to recover the cost of merchant fees in 2012, but the Crown Solicitor’s Office between February 2016 and December 2022 advised that the payments were unlawful, a government statement said. “Families, households and businesses expect governments to conduct themselves lawfully. That’s why all agencies have been instructed to examine their own processes,” she said.
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