LONDON (REUTERS) - Global airlines warned that 25 million jobs across the world could be at risk from the coronavirus travel downturn and the industry's representative body said airline finances were so fragile they could not afford to refund customers.. Read more at straitstimes.com.
LONDON - Global airlines warned that 25 million jobs across the world could be at risk from the coronavirus travel downturn and the industry's representative body said airline finances were so fragile they could not afford to refund customers.
"The key element for us is to avoid running out of cash, so refunding the cancelled ticket for us is almost unbearable financially speaking," Mr de Juniac told reporters on Tuesday . Airlines are burning through their cash reserves as they try to stay afloat, Iata said, and providing refunds for cancelled flights, as rules in many parts of the world such as EU261 in the European Union, require them to do, was not possible.
But the US Transportation Department has told airlines they must refund tickets for flights that they cancel, or make a significant schedule change that passengers do not accept, following a rising number of consumer complaints and inquiries.
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