Zak Doffman has covered security, surveillance and privacy on Forbes since 2018, focusing on the latest updates from the world’s largest tech companies, staying safe on smartphones and social media, and the dangers of AI.
Microsoft has given itself a seemingly impossible race against time. With almost exactly a year to run before Windows 10’s unpopular end-of-life hits users in October 2025, Windows 11 is still failing to hook the hundreds of millions more users it needs to prevent a generational support nightmare coming true.
But maybe—and it’s a big maybe—there’s some light starting to penetrate this gloomy tunnel. We don’t have official numbers from Microsoft, but the latest data just in fromsuggests some inroads are starting to be made. In the last 12-months, around 130 million Windows 10 users have switched to Windows 11. The bad news though, is that almost 900 million Windows 10 users are still holding out.
Three-years on from the release of Windows 11, the shiny new OS has an image problem that Microsoft doesn’t seem able to address. Quite what will happen 12-months from now remains to be seen. Speculation continues that users may be offered a support extension or a fudged workaround, putting aside the paid-for support options that will be made available with escalating pricing.
With AI front and center, the headline context behind this update will be Recall, the controversial screenshot feature that seeks to store a complete documentary record of everything users do on their PCs. This landed badly when first announced given the security and especially privacy implications, and so it now comes with compromisesViewed another way, there are almost twice as many Windows users unwilling as yet to make an AI leap as those that have done.
Month-by-month for the next year you can expect updates on the accelerating switch numbers required to avoid that support nightmare. That will all start this week as user reviews and responses come through for the latest AI updates. And for all those holding out, the weekly reports covering Windows 11 hardware upgrade workarounds and likely support options post next October will continue.Our community is about connecting people through open and thoughtful conversations.
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