Microsoft says talking to Bing for too long can cause it to go off the rails
The bigger problem is that Bing can often respond in the incorrect tone during these longer chat sessions, or as Microsoft says, in “a style we didn’t intend.” Microsoft claims this will take a lot of prompting for most Bing users to run into these issues, but the company is looking at more “fine-tuned control” to avoid issues where Bing starts telling people they’re wrong, rude, or manipulative.
Microsoft is still working on improving Bing’s tone, and the team is also considering a toggle to provide more control over just how creative Bing should get when it’s answering queries or how much precision needs to be involved. This toggle may well help prevent Bing from claiming itBing responding to The Verge’s article on its hallucinations.
The new Bing preview is currently being tested in more than 169 countries, with millions signing up to the waitlist. Microsoft says feedback on answers has been 71 percent positive, and that some users have even been testing the limits of the service with two-hour chat sessions. Bing is now being improved daily, with some technical issues being fixed in Microsoft’s daily releases and others as part of a larger weekly drop of fixes. Microsoft is looking to improve search and answers, particularly around data for live sports scores and some of the.
Microsoft is also looking at feedback for new features, including features to book flights, send emails, or share searches and answers. There’s no guarantee these features will be added, but the Bing team says it’s “capturing these for potential inclusion in future releases.”
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