A post on Microsoft's website has surfaced, suggesting the company knew about BingChat's unhinged responses months before launch.
Microsoft’s Bing Chat AI has been off to a rocky start, but it seems Microsoft may have known about the issues well before its public debut. A support post on Microsoft’s website references “rude” responses from the “Sidney” chat bot, which is a story we’ve been hearing for the past week. Here’s the problem — the post was made on November 23, 2022.
The initial post shows the AI bot arguing with the user and settling into the same sentence forms we saw when Bing Chat said it wanted “to be human.” Further down the thread, other users chimed in with their own experiences, reposting the now-infamous smiling emoji Bing Chat follows most of its responses with.
That runs counter to what Microsoft said in the days following the chatbot’s blowout in the media. In an announcement covering upcoming changes to Bing Chat, Microsoft said that “social entertainment,” which is presumably in reference to the ways users have tried to trick Bing Chat into provocative responses, was a “new user-case for chat.”
Although the story behind Microsoft’s testing of Bing Chat remains up in the air, it’s clear the AI had been in the planning for a while. Earlier this year, Microsoft made a multibillion investment in OpenAI following the success of ChatGPT, and Bing Chat itself is built on a modified version of the company’s GPT model. In addition, Microsoft posted a blog about “responsible AI” just days before announcing Bing Chat to the world.
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