Samsung started rolling out Android 13 to its flagship phones a couple of weeks ago, and now we have the first issues, this time with Microsoft Intune.
a couple of weeks ago, and now we have the first issues—this time hitting Microsoft’s Intune app.
Users of the Samsung Galaxy S22 and S21 who installed the Android 13 update have said that Microsoft's Intune isn't working right. Microsoft has acknowledged the problem and released a fix. To fix the problem, the system needs to be restarted so that the updated Android Device Policy app can be installed automatically. If rebooting doesn't work, you can also install the package manually from the Google Play Store and then do a system restore.We were recently alerted to an issue where Samsung devices are unable to enroll as personally-owned Work Profile on Android 13. Users may see a dialog box saying that the profile was unable to be created.
In order to resolve, we recommend that admins tell users to reboot the device. The Android Device Policy app will be downloaded during enrollment, but it will not change the user experiences. If the reboot does not resolve the issue, try guiding your users to install the Android Device Policy manually on the Google Play Store, then rebooting, and beginning the enrollment flow again.
Are you using Microsoft Intune on your Samsung Galaxy device? Is this fix working for you? Tell us in the comments section below.Get the most important news, reviews and deals in mobile tech delivered straight to your inbox
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