Microsoft Clarifies No Use of Customer Data for AI Training in M365 Apps

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Microsoft Clarifies No Use of Customer Data for AI Training in M365 Apps
MicrosoftAI TrainingMicrosoft 365
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Microsoft has clarified that it does not use customer data from its Microsoft 365 apps for AI training, addressing recent online claims. The confusion arose from a privacy setting in Microsoft Office that toggles 'optional connected experiences,' which are features requiring internet access.

Microsoft has clarified that it does not use customer data from its Microsoft 365 apps for training AI models, addressing recent online reports that suggested otherwise. The confusion stems from a privacy setting in Microsoft Office related to 'optional connected experiences ,' which are features that require internet access and are toggled on by default.

Microsoft's M365 X account confirmed that customer data is not used for AI training in M365 apps, and Microsoft's communications head Frank Shaw also debunked the claims. This incident reflects growing public concern about tech companies using personal data to train AI models without express permission, as seen in a similar situation with Adobe earlier this year

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