Microsoft calls it a key skill of the future. Here are 4 steps to mastering it via CNBCMakeIt
With increasing talk of job disruption and automation, it's important to think about the skills that will be most in demand in the future.
"Design thinking" is a term for a particular method of problem solving, which dictates that individuals should try and get into a customer's shoes to generate practical, user-friendly solutions. That could mean creating a new technology or product, such as Apple's iPhone. But the strategy can — and should — also be applied to other job functions, design thinking specialist Kasia Miaskiewicz told CNBC Make It.
First up, you need to think about the problem you are trying to solve and make sure you frame it correctly by asking the right questions, Miaskiewicz explained. "The way you develop that part is really watching your customers. From that step a lot of ideas will start popping up," she noted.
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