Microsoft says it has rolled back a routing change that appeared to cause thousands of its customers to lose access to applications like Outlook and Teams on Wednesday morning.
Saul Loeb/AFP via Getty ImagesA building with offices belonging to Microsoft is seen in Chevy Chase, Maryland, January 18, 2023.Microsoft says it has rolled back a routing change that appeared to cause thousands of its customers to lose access to applications like Outlook and Teams on Wednesday morning.
showed a spike in issues with Microsoft 365 appsCountries where the workday was underway, like Japan, India and the United Kingdom, each registered thousands of outage reports.that users were"unable to access multiple Microsoft 365 services," including Teams, Outlook, Sharepoint, Exchange, OneDrive and Defender. We're continuing to monitor the recovery across the service and some customers are reporting mitigation. We’re also connecting the service to additional infrastructure to expedite the recovery process.The tech giant originally said it had isolated the problem to"networking configuration issues," later saying that it had"rolled back a network change that we believe is causing impact." It updated its status report to show the applications were fully accessible again shortly after 7:30 a.m. ET., according to the company's last public disclosure, in 2021. Applications like Outlook and Teams serve as a critical engine for many businesses, schools and service organizations.Microsoft is the latest in a wave of tech companies to announce layoffs
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