Randy Clarke, chief executive of Austin’s public transit system, has been hired to replace retiring Metro General Manager Paul J. Wiedefeld.
The pandemic, meanwhile, shows no signs of ending as looser return-to-office policies continue to limit in-person work, especially in downtown D.C. Meanwhile, Metrorail has operated a reduced schedule since October, when nearly 60 percent of its rail cars were pulled from service after a federal safety investigation uncovered a defect in 7000-series cars that causes wheels to move outward.
A: All modes are critical, and all customers are critical. I care about the bus customer like I care about the rail customer. They’re all really important and they all bring different types of value to the community at different parts of the day or different days of the week. I am bullish on transit long-term. Are we clearly having a downward trend right now? Of course, we’re coming out of a pandemic. The economy is up and down more than we all like, lately.
Q: With telework becoming so pervasive, what’s a selling point for Metro? How do you get people back on Metrorail, specifically?A: First of all, I think there’s a lot of people on Metro. I think the bigger question is how do we get more people back on Metro? Most people, I’m convinced, want to know it’s safe and reliable and frequent.
I think Metro is doing a lot of things right, and we’ve got to get in and see where we can focus to improve things. A state of good repair leads to good reliability and safety and that’s going to get more and more people back. People want frequency and they want to know they’re safe. We’ve got to get people back on the transit system, because when the system’s performing well, the whole region’s performing well.
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