‘Meltdown’ at UK passport renewals forces travellers to cancel Easter breaks

Frustrated travellers complain of backlog at HM Passport Office prompting many to cancel breaks

Some holidaymakers have complained of uncontactable customer services, processing errors and a lack of appointments for premium-price fast track service.Some holidaymakers have complained of uncontactable customer services, processing errors and a lack of appointments for premium-price fast track service.

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