The Utah Department of Health and Human Services will be sending a personalized notification to 5,800 Medicaid recipients after benefit information may have been sent to the wrong addresses.
After a system coding error, State Mail and Distribution Services discovered on May 8 that some letters were stuffed in envelopes addressed to incorrect households, according to Kolbi Young, Department of Health and Human Services' public information officer.
Those affected will get a notification detailing the issues, information about any personal data included in the letter, actions they can take to secure their accounts, and contact information for other questions and concerns, according to a press release from the health department. Other information, such as the individuals' addresses, first and last names and dates of birth were also included in the letter.
She said that while the error covered fewer than 1% of Utah's Medicaid members, the health department will still submit the data breach report to the Office for Civil Rights within the U.S. Department of Health and Human Services, as the personal information data breach exceeded 500 people and thus falls under federal reporting requirements.
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