Insiders say McDonald's former head of HR's 'gross and dirty' behavior sparked internal concerns long before his ouster in late 2019
According to notes from the town hall viewed by Business Insider, McDonald's head of HR Heidi Capozzi said that she and CEO Chris Kempczinski are committed "to the idea of transparency." While Capozzi said she is limited in some ways due to privacy concerns, she could share that Fairhurst was fired for cause based on an internal investigation.
Fairhurst did not respond to Business Insider's request for comment. McDonald's declined to comment further on Fairhurst's exit. Personal experiences as well as recent reporting about Fairhurst have made current and former McDonald's employees and franchisees question the work of McDonald's HR department in recent years.
A current corporate employee said that, while Fairhurst was known for partying with subordinates several levels below him at the company, it was seen as more "sad" than "gross." Prior to his departure, he was widely respected within the company, she said, even if he was seen as a bit pompous. This employee said she was not worried about Fairhurst's behavior impeding HR reports, in part because it would be rare for Fairhurst to handle a complaint alone.
McDonald's terminated Easterbrook "without cause" in November 2019, after investigating a consensual relationship between the CEO and another female staffer. McDonald's announced in March that Heidi Capozzi, formerly head of HR at Boeing Company, would replace Fairhurst as the new global chief people officer.
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