To improve security, Maybank Secure2u activation can only be done physically at an ATM starting 31 Oct. It affects first-time users or if you're switching to a new device.
In case you missed it, Secure2u is a verification feature which is required to approve online transactions as all banks have been instructed to move away from SMS-based OTP . Effective 1st July 2023,Secure2u activation is required for first-time Maybank user activation or whenever you switch to a new device. If you have already activated Secure2u on your current phone, you will not be affected by this new measure unless you change to a new device.
heightening supervision over their accounts and ultimately, safeguard their monies from scammers. We have also made the process easy and straightforward, keeping customer experience in mind. To register for Secure2u, customers only need to perform two simple steps – firstly, register for Secure2u on the MAE app and secondly, activate Secure2u with their debit, credit or charge card PIN number at any of the 3,000 Maybank ATMs nationwide, at their convenience.”
There are 3,000 Maybank ATMs nationwide and they mostly operate from 6.00am to 12.00am daily. Maybank ATMs can be found at Maybank branches, service centres, as well as selected shopping malls, petrol stations, train stations, hospitals and more. Maybank has also issued a reminder to customers to never click on links sent from unknown sources and to never download apps from links that are not published on official app stores such as Google Play Store and Apple App Store. Users are also reminded to never share their username and password with anyone, not even with friends or family members.
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