KUALA LUMPUR: The Malaysian Aviation Commission (Mavcom) has commenced its investigation on MYAirline Sdn Bhd and had issued a show cause letter to th...
: The Malaysian Aviation Commission has commenced its investigation on MYAirline Sdn Bhd and had issued a show cause letter to the airline on Oct 13, 2023 following the airline’s operational suspension a day earlier.
“MYAirline has been ordered to submit a written justification by Oct 27, 2023,“ it said in a statement today. “With regard to refunds to the impacted consumers, Mavcom has also engaged various agencies, including Bank Negara Malaysia, to seek all possible avenues to refund affected consumers and the commission will provide additional updates on refunds to the public in due course,“ it added.
The Task Force is mandated to look into the affected passengers’ refunds and to provide recommendations on the way forward, it said.
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