Companies and governments alike need to step up cybersecurity practices in the wake of massive technology failures associated with a CrowdStrike update
The Microsoft Corp. Windows Recovery screen displayed at John F. Kennedy International Airport in New York, US, on Friday, July 19, 2024. Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports.The outage is emblematic of the way organizational networks, cloud computing services and the internet are interdependent, and the vulnerabilities this creates.
Modern technology incidents, whether cyberattacks or technical problems, continue to paralyze the world in new and interesting ways. Massive incidents like the CrowdStrike update fault not only createbut disrupt global society itself. The economic losses resulting from such incidents – lost productivity, recovery, disruption to business and individual activities – are likely to be extremely high.
It’s also likely that people will be targeted by various scams preying on user panic or ignorance regarding the issue. Overwhelmed users might either take offers of faux assistance that lead to identity theft, or throw away money on bogus solutions to this problem.Companies will need to ensure that the products and services they use are trustworthy. This means doing due diligence on the vendors of such products for security and resilience.
Problems in the software supply chain like this make it difficult to follow the standard IT recommendation to always keep your systems patched and current. Unfortunately, the costs of not keeping systems regularly updated now have to be weighed against the risks of a situation like this happening again.
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