Guests may notice some changes from the moment they step into a Marriott property: Furniture in public areas will be rearranged to promote social distancing.
From spraying guest rooms with disinfectant to sanitizing room keys, hotel giant Marriott International became one of the first major hotel groups Tuesday to outline how it plans to reassure guests of cleanliness in the age of the coronavirus.
“We are living in a new age, with COVID-19 front and center for our guests and our associates,” said CEO Arne Sorenson in a statement announcing the changes posted on Marriott's website.Marriott's promise of a new level of cleanliness may be an early sign of changes that will sweep the hotel industry as chains and individual properties compete to lure guests by offering the most coronavirus-resistant environment.
In addition, the company is testing ultraviolet light technology for sanitizing room keys, and adding hand sanitizer stations and signs in the lobby to remind anyone who enters to keep their distance from others. Marriott is also taking a look at what to do at properties that offer buffet service.
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