The common dilemma of handling a talkative person can tax even the most tactful. These 6 strategies can help ease the strain with grace while preserving your relationship.
People who talk too long and too much can be difficult to interact with, leading you to want to avoid them.By understanding what leads to and how to manage talkativeness, you also can be a better conversationalist.
As the authors note, “Seeing the name of a talkative patient on the schedule may even lead to a ‘heartsink feeling’” because they know their task will be made more challenging and that this can lead to “improper diagnostics and treatment and inhibit the delivery of patient-centred care.” Six main strategies emerged. Three of these were based on understanding the causes of the talkativeness, and three from “damage control.” All of these are based on theof building and maintaining a good doctor-patient relationship while also employing communication skills in a directive manner. As you read each strategy, think about how you might use each one yourself:
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