Meet Flippy, the future of fast food.
A few feet away, another Flippy eyed a beef patty sizzling on a griddle. With its camera eyes feeding pixels to a machine vision brain, it waited until the beef hit the right shade of brown, then smoothly slipped its spatula hand under the burger and plopped it on a tray.
As a result, Miso can offer Flippys to fast food restaurant owners for an estimated US$2,000 per month on a subscription basis, breaking down to about US$3 per hour. . A human doing the same job costs US$4,000 to US$10,000 and up per month, depending on a restaurant's hours and the local minimum wage. And robots never call in sick.
The restaurant industry as a whole has been facing a labour crisis for years, fueled by record-low unemployment across the economy and ever-rising consumer demand for prepared food. Nationally, the sector consistently has one of the highest percentages of open positions, with more than 820,000 unfilled jobs in December 2019, according to federal statistics. And turnover rates, which have always been high for low-paying fast food jobs, have climbed to more than 100% per year.
Despite the intersecting trend lines of cheaper technology and tighter labor markets, however, restaurant robot companies have been struggling. But not all restaurant robots are made alike, and the industry is split between two distinct visions of how robots can transform the service sector. Aaron Ames, a professor of robotics at Caltech who specialises in making robots walk and who serves as a technical advisor to Miso Robotics , could not disagree more strongly.
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