With holiday shopping ramping up, major retailers like REI, Target and Amazon are revising return policies to combat fraud.
Shafiq Najib, Kandis Mascall, Anthony McMahon, Kelly Hagan, and Becky Worley
The statement continued, "We've tried to curb this behavior by some members over the past several years with targeted warnings and probationary periods. Unfortunately, these tactics have not proven effective." Speaking to "Good Morning America" in an interview that aired on Thursday, retail analyst and financial expert Hitha Herzog said return fraud has cost retailers billions of dollars, prompting them to take the action.
With holiday shopping underway, consumers depend on flexible return policies to purchase gifts with confidence. ABC News' Becky Worley notes that while these policy changes may seem targeted at big corporations, the impact of return fraud affects all consumers.
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