A major incident has been declared after thousands of people were left without water today after Storm Ciaran wrecked a treatment works.
Thames Water said it was 'really sorry about the continuing water supply problems' suffered by people in areas such as Guildford and Godalming, Surrey, saying that the storm had created issues at the Shalford water treatment works.
'I think Jeremy Hunt wasn't given an update until about an hour ago, its really poor comms + logistics and hope"lessons are learnt" here. Surrey County Council advised affected residents to head to water stations at Crown Court in Godalming but they were faced with long queues.Mr Hunt posted a message on X, formerly Twitter , which said Thames Water was 'resetting and reprogramming' the control system
'Good that SCC have now declared this a major incident. Next question is what the impact will be on schools tomorrow if it is not resolved. Also getting messages from pubs that have lost trade from closing on a busy day - big big impact on many people.'
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