Air New Zealand is asking passengers to step on the scales so their weight can be recorded and logged before they board international flights. 7NEWS
Travellers will be asked to stand on a digital scale when they check in for their flight. The information about their weight is then submitted to the survey but will not be viewable on the agent’s screen.“We know stepping on the scales can be daunting. We want to reassure our customers there is no visible display anywhere. No one can see your weight, not even us,” James said.
This isn’t the first time that Air NZ has asked passengers to step on the scales before boarding their flights. Domestic passengers took part in a survey in 2021, but the one for international travelers was delayed due to the pandemic.
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