Instead, the department store is offering a virtual experience for families.
“At Macy’s, the safety of our customers and colleagues is paramount,” said Susan Tercero, Macy’s vice president of branded entertainment,. “To replicate the magical experience of visiting Macy’s Santaland for children and their families, we will shift to a virtual engagement this year. For many, visiting Santa at Macy’s has become a long-standing highlight of the holiday season.
At the Minneapolis location, it was a given each year that we’d bring our kids to the maze-like “Santaland” experience. Each year, the entire eighth floor would have a new holiday-inspired theme that felt like you were walking through the pages of a book. It was a day to look forward to, for sure.
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