Alepo is delighted to announce the launch of Lümbot, an advanced AI-powered virtual agent, SaskTel's innovative all-digital mobile brand, to deliver a comprehensive all-digital customer support experience. Residing on Lüm Mobile's website, Lümbot utilizes the capabilities of Generative AI to offer subscribers an unparalleled level of interaction.
Alepo is delighted to announce the launch of Lümbot, an advanced AI-powered virtual agent, SaskTel’s innovative all-digital mobile brand, to deliver a comprehensive all-digital customer support experience.
Lümbot dynamically adapts to conversations, understanding context and handling inputs. It continuously learns, fine-tuning for tasks, and improving proficiency in human-like language. Lümbot excels at maintaining context in conversations, utilizing backend IT systems to complete tasks for customers. Additionally, it goes beyond traditional virtual agents by intelligently adapting personas in real-time based on session context, offering a personalized experience for each user.
Alepo CEO Sunil Diaz stated, “Alepo is proud to partner with Lüm Mobile in delivering an AI-driven solution that enhances its digital brand and boosts subscriber growth rates while effectively managing customer acquisition costs.”
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