The Los Angeles County Sheriff's Department's computer dispatch system experienced its second major outage in less than a month, forcing deputies to revert to radio communication for handling calls. The 38-year-old system, which previously suffered a Y2K-style glitch on New Year's Eve, is crucial for running license plates, background checks, and managing dispatch details. While other systems remain functional, the outage highlights the department's urgent need for a modern and reliable dispatch system.
The Los Angeles County Sheriff's Department (LASD) faced another critical computer system failure on Wednesday evening, impacting its computer-aided dispatch (CAD) system for the second time in less than a month. This outage rendered patrol car computers inoperable, forcing deputies to rely on radio communication to handle calls, similar to the situation experienced on New Year's Eve.
The 38-year-old CAD system, which had previously encountered a Y2K-style glitch on New Year's Eve, went down again, causing significant disruption to operations. LASD officials stated that a 'temporary fix' had restored the system following the New Year's Eve incident. However, the cause of this latest system failure and the estimated time for repair remain unknown. Crucially, other essential systems, including body cameras, 911 lines, and department emails, are reported to be functioning normally. Deputies are still able to respond to calls, but they lack the capability to run license plates or background checks from their patrol vehicles. This incident highlights the ongoing challenges faced by LASD in maintaining its aging computer infrastructure. The department had acknowledged its efforts to upgrade the dispatch system for some time, issuing a request for proposals for a new CAD system in mid-2023. They had also indicated that testing of a potential system was scheduled to commence shortly. The repeated outages underscore the urgent need for a reliable and modern system to ensure efficient and effective law enforcement operations
LOS ANGELES COUNTY SHERIFF's DEPARTMENT COMPUTER DISPATCH SYSTEM Outage LAW ENFORCEMENT TECHNOLOGY
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