Local Travel Blogger Treated 'Like A Terrorist' By Penang International Airport Over Damaged Luggage

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Local Travel Blogger Treated 'Like A Terrorist' By Penang International Airport Over Damaged Luggage
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The Kedah-born blogger was allegedly harassed by the airport staff when he took his phone out to record the incident. Full story;

As the saying goes: “the customer is king”. While most tend to disagree, there’s no denying that people expect to at least be treated nicely and with some modicum of respect. Unfortunately for local blogger Ong , staff of a certain airport didn’t even afford him that.

However, he was told by the staff there that they were not employees of the airline. As such, they could not help him. Instead, they instructed Ong to go to the third floor office. “And one of the airport staff pointed out that this was their ticket office.As they could not give him a wait duration nor could they answer any other inquiries he had, Ong decided to be productive while waiting. He took out his phone to record his experience, as a blogger is apt to do.

” Ong stated. However, it had been enough to catch their supervisor’s attention. And upon arriving at the scene, the group was quick to turn timid and disperse. The supervisor later apologised to Ong after learning more about the incident.

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