The stability of eThekwini Municipality’s Revenue Management System remained uncertain, the city’s Audit Committee report has warned. DailyNewsSA
“More than 1000 rates accounts have not been migrated to RMS due to the challenges associated with data cleansing processes. The Audit Committee recommended that a post-implementation review be performed on RMS as soon as possible,” said the report.
The IFPs Mdu Nkosi said the city was opening itself up for litigation if it did not resolve the RMS billing system. “As a councillor, I have cases where people would demand to know how the city had reached the amount they were billed for. He said only decisive officials who were not scared to make unpopular decisions can fix the city’s billing system.
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