Lincolnshire guide dog owner left stranded after taxi refuses service

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Lincolnshire guide dog owner left stranded after taxi refuses service
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🚨 Stand with Guide Dogs against service refusals! OpenDoors 🐾

A Lincolnshire guide dog owner was left shocked when a taxi illegally refused to take his animal.

Campaigners want to challenge access refusal, when a guide or assistance dog owner is told they cannot enter a business, access a service, or is challenged about their entry. "I asked what he meant and explained that Giles was a guide dog and that we could not be turned away. “I got speaking to the next driver who picked me up and he explained that refusals seemed to happen a lot. I was given the number for the manager of the taxi firm who said he had pulled the first driver for a chat.

"When I first reported the case to the council they asked if I wanted an apology, but I didn’t - I just want these types of things to stop happening to anyone like me.” Almost half said they change or restrict their plans to visit certain places because of concerns over access refusals.

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