The app alerts strangers using the app when a need for CPR comes up within a quarter mile of their location, in a public area.
CLEVELAND, Ohio - A life-saving app used by citizens and first responders to rescue someone suffering from cardiac arrest was offline in the city of Cleveland for more than a month.19 Investigates dug into the problem to find out why the app wasn’t working.PulsePoint crowdsources CPR. It alerts strangers using the app when a need for CPR comes up within a quarter mile of their location, in a public area.It’s activated by local dispatch centers when a call goes out to EMS.
“So in these types of situations, we really need the public to step up, provide early CPR, give naloxone if you have it. EMS and fire will still come out, we’ll still respond, but that extra few minutes of CPR, getting oxygen in the brain, can really make a difference in the outcome,” he said. So we wanted to find out why did this life-saving app went offline in the city for more than a month.The city of Cleveland told us they got a notice on June 16 concerning the medical priority dispatch software.A spokesperson also told us in an email:
The City consulted with its independent security consultant considering the mitigation efforts as it relates to our security posture and turning the app back on.”
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