Delta paused all unaccompanied minor travel until Monday due to outage
The outage "has basically turned computers into bricks around the world," Glenn Gerstell, former general counsel of the US National Security Agency, told CNN on Saturday.
On Saturday, 2,136 US flights were canceled, and more than 21,300 flights were delayed, according to FlightAware. CrowdStrike CEO George Kurtz apologized to customers and said a fix has been deployed, but experts say getting systems back in order will be a lengthy process. "While most of our systems have recovered from the worldwide third-party software outage, we may continue to experience some disruption to our operation, including flight delays and cancellations," United said.
"It's not just as simple as rebooting. There's a lot more steps and complexities in this that are involved," Kennedy said. "There's just not enough people at those airports, at those locations to go and do it." At Atlanta's Hartsfield-Jackson International Airport, long lines of passengers waited for assistance Saturday, with many flights still canceled or delayed.Villareal expressed frustration with what she says is a lack of information from airlines.
After their rescheduled flight on Friday was delayed many times, the couple decided to cancel the trip and just head home. But with no available flights back to Tampa on Friday night, they spent their second night in an airport hotel. They were unable to get a voucher from Delta for either of their stays.
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