Eutelsat, a French satellite operator, experienced a 48-hour service outage for its OneWeb internet constellation due to a software issue related to the 2023 leap year. The company identified the problem as a software flaw in its ground segment, which failed to account for the extra day, disrupting the constellation's operations. Eutelsat is working to resolve the issue and expects to restore full services by spring.
French satellite operator Eutelsat failed to account for last year’s leap year, leading to an embarrassing service outage that lasted for 48 hours.on Thursday. “The root cause was identified as a software issue within the ground segment,” the company wrote in a brief statement. “The constellation is operating nominally once again.”
Joanna Darlington, Eutelsat chief communications and investor relations officer, told Via Satellite that the 2024 leap year “seems to be the most likely cause” for the software glitch. Failing to account for an additional day this year likely disrupted the internet constellation’s software, resulting in the temporary disruption.Eutelsat operates a fleet of more than 630 satellites in low Earth orbit.
It hasn’t been an easy road for Eutelsat. The company originally relied on Russia’s Soyuz rocket to launch its satellites, but its relationship with Roscosmos quickly deteriorated following the Russian invasion of Ukraine in February 2022. In retaliation against the Western sanctions imposed against Russia, Roscosmos refused to launch the OneWeb satellites unless the company agreed to aat a storage facility in Baikonur, Kazakhstan.
Compared to SpaceX’s Starlink constellation, OneWeb is geared towards internet service providers and other business clients. While Starlink services end-users directly, OneWeb is more of an infrastructure provider rather than a direct consumer service.100 broadband satellites from Airbus to begin the process of updating its constellation in a few years, with the lifespan of its satellites ending sometime between 2027 to 2028.
SATELLITES INTERNET SOFTWARE EUTELSAT ONENWEB
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