A leader of an internal consulting team faces the challenge of maintaining team motivation and impact amidst frequent leadership changes and organizational uncertainty. This episode explores how to navigate ambiguity, set priorities, and ensure the team's work remains valuable. Executive coach Muriel Wilkins provides insights on anchoring the team, celebrating successes, and staying focused on the ultimate goals.
Amanda Kersey welcomes listeners to HBR On Leadership , a platform featuring case studies and conversations with leading business and management experts. The aim is to help individuals unlock the potential in those around them. This episode features a discussion with executive coach Muriel Wilkins, host of the HBR podcast Coaching Real Leaders. The central issue revolves around a leader named Michael, who heads an internal consulting team within a large global organization.
Michael is grappling with constant changes at the top, with frequent leadership turnover creating uncertainty and impacting team motivation. The C-suite's limited awareness of his team adds to the challenge. Michael seeks Muriel's guidance on anchoring his team amidst this ambiguity and ensuring their work remains impactful. The core of the problem is the relentless flux within the organization, particularly at the C-level and board level, with multiple leadership changes within a short period. This instability filters down, affecting mid-level managers and the team's structure. The constant shifts lead to questions about the team's direction, alignment with the vision, and overall motivation. The team is struggling to maintain focus and motivation when the strategic landscape is constantly shifting. Michael's concern extends to the potential for increased administrative burdens imposed by new leadership, which could detract from the quality of their core work. He wants to ensure his team isn't bogged down by unnecessary tasks that hinder their ability to deliver high-quality outcomes and maintain their motivation. The worry is not about current performance, but about the potential shift in expectations from new leaders that may not align with their current ways of working. They want to ensure the team continues to do what they do best, without getting caught up in bureaucracy or losing sight of their primary goals. The situation creates a challenge, they must figure out how to keep morale up and keep their team's work impactful. Maintaining focus on high-quality work while keeping the team motivated is his priority. He is navigating a complex environment marked by frequent change, uncertain direction, and the need to safeguard the team's effectiveness and morale. The core issue is ensuring the team remains aligned, motivated, and focused on delivering high-quality work in a dynamic and uncertain environment. Michael wants to keep his team focused on delivering excellent work, and the potential introduction of new leadership could change the way they do things. He aims to navigate organizational changes while prioritizing the team's motivation and ensuring their continued success. Muriel guides Michael on staying focused on what they are trying to achieve and reminding himself and his team of their overall goals. The aim is to help Michael maintain a positive and proactive approach amidst the uncertainty of the work environment
Leadership Team Motivation Organizational Change Executive Coaching Strategic Alignment
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