There is a word that exists only in the Scandinavian languages: 'Arbejdsglæde.' This means “happiness at work.” Denmark is known as one of the happiest countries in the world. To find out what Denmark does differently, I spoke with LogPoint CEO Jesper Zerlang.
Empathetic leaders, such as Zerlang, intuitively get that in today’s new era, you can’t expect people to be chained to their desks all day, every day. The 9 a.m. to 5 p.m. model is hopelessly outdated and doesn’t work for all employees, customers or the bottom line., which the company espouses, necessitates clear principles of leadership, accountability and environment and requires a profound commitment to these principles, including employees, managers and executives.
LogPoint believes that every person is created equal and rejects rigid hierarchies. Leadership encourages creativity and innovation in problem-solving and supports an open, respectful dialogue where every employee’s input is valued. Managers stay close and collaborate with their employees and agree on flexible ways of working directly with them. Supervisors are taught to catch on to any signs of over-work.
Managers are quick and consistent in stopping any behavior that is not in keeping with LogPoint’s values and general good conduct toward colleagues. Many people might avoid coming to work if there are unresolved issues in working with a colleague or within a team. Managers must ensure a trusting, confidential space where such issues can be brought up and show employees that such matters will be dealt with immediately and appropriately.
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