Amazon is facing a new class-action lawsuit alleging that the company failed to disclose its use of facial recognition technology to customers of Amazon Go convenience stores in New York City.
that a class-action lawsuit against Amazon claims that the company failed to disclose to its customers in New York City that they were being watched by facial recognition technology in its Amazon Go convenience stores. A 2021 New York law requiring businesses to post signs if they are tracking customers’ biometric information, such as facial scans or fingerprints, was broken by Amazon, according to the lawsuit.
Over a year since the disclosure law went into effect, the lawsuit claims that Amazon has only recently posted signs informing New York customers of its use of facial recognition technology. Requests for comment from Amazon have not yet received a response. The Surveillance Technology Oversight Project , a legal advocacy group dedicated to New York’s privacy protections, is representing Alfredo Perez, the case’s plaintiff. STOP’s project director, Albert Cahn, stressed the significance of regional privacy laws in a statement. “It means that even a global tech giant can’t ignore local privacy laws,” he said. “As we wait for long overdue federal privacy laws, it shows there is so much local governments can do to protect their residents.
According to the lawsuit, the “Just Walk Out” technology that powers the Amazon Go experience depends on ongoing body monitoring of patrons.
Breitbart News reported in September on planned cutbacks at Amazon, which included the closing of all but one of its U.S.-based customer call centers.
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