Lawmakers Call for Safety Upgrades as People Face Long Lines ‘Outside in the Heat for Hours' at Social Security Offices

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Lawmakers Call for Safety Upgrades as People Face Long Lines ‘Outside in the Heat for Hours' at Social Security Offices
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People who face long waits for service at the Social Security Administration’s field offices must also contend with intense heat this summer.

, which has led to backlogs in processing certain applications.

The delays can be attributed to a confluence of events dating back years, he said. That includes the closing of Social Security field offices, which are now down to about 1,200 from well over 1,600. The number of people reaching retirement age has dramatically increased as the baby boomer population ages. The Covid-19 pandemic further complicated the challenges the Social Security Administration faces.

The fiscal 2023 budget seeks an additional $1.8 billion over last year's request that is aimed specifically at improving Social Security's field, telephone and state disability services.'Plan ahead and do as much research as you can' Before visiting Social Security offices, people should still reach out online or by phone first, Kijakazi urged earlier this year aswww.socialsecurity.gov

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