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ERP strategy must provide the flexibility your business needs and accommodate technology innovations like generative AI., whereby I agree to provide Gartner with my personal information, and understand that information will be transferred outside of mainland China and processed by Gartner group companies and other legitimate processing parties and to be contacted by Gartner group companies via internet, mobile/telephone and email, for the purposes of sales, marketing and research.
This makes composable ERP — a strategic approach that targets gradual but continuous value achievement — increasingly important to ensure the business capabilities delivered in ERP applications are business enablers not inhibitors. As the classical focus on ERP shifts to a merger of broader enterprise planning, orchestration and automation journeys, the modernization of legacy ERP approaches becomes even more of an imperative for organizations that want to benefit from the multiple possibilities that an intelligent application strategy could bring to them.
ERP vendors are starting pilot use cases that drive GenAI and other AI and ML capabilities already in use. Examples of GenAI within ERP use cases include:It can help derive position-description text for a newly open position based on the skills required for the role or derive text for documenting performance reviews.It can use analytics to highlight supply chain issues that may impact existing open orders and autonomously produce an email or text message to customers.
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